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The University Kiosk Story

Higher mail center efficiency for higher education

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Manual mail services

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can lead to
UNHAPPY
students

Many university mail centers are plagued with
inefficient communications and an
overwhelming number of packages to process

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forcing frustrated students to wait in long lines
and causing disappointment
if parcels are misplaced or lost.

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There's a
BETTER
way!

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You have a
PACKAGE
waiting

GOOD NEWS!

By automating parcel tracking, delivery and
retrieval in mail centers, your university can simplify
package pickup.

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It starts with an email telling
the student there's a package waiting.

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Here's how
it works

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Automated
kiosks

can save valuable time

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The Package Pickup Kiosk syncs the immediate needs of students with the mail center.

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As each student swipes their student id card, the screen lists the number of packages waiting for the student and where to retrieve them.

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A job ticket listing available packages is then generated and sent to the mail center staff.

Speed is great!
But what about
package
reliability?

Speed & Accuracy.

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You can have
BOTH

Ricoh manages the complete chain of custody for every
inbound parcel to help ensure
safe, reliable and timely delivery.

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How much of a
difference can automation really make?

Significant
Change
for the Better

In a case study with a major University, Ricoh automation
reduced the average wait time for package pick-up
from 20+ minutes to less than 2 minutes

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LEGACY METHOD

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RICOH UNIVERSITY KIOSK

and nearly 100,000 packages were delivered in one
year without a single lost package.

What can I do
next, today?

Take the first step

towards
a BETTER
University mail service

Let Ricoh unite the front-of-house and behind-the-scenes
aspects of your University mail center process for
faster, more efficient package delivery.

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See how we can
bring your
University mail service
and your students
TOGETHER

University Kiosk

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Email
Notifications

Students don't have to guess
if an expected package has arrived. Emails are sent automatically to notify intended recipients that their packages are ready to be retrieved at the mail center.

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Tracking

Know where each package is...
anywhere...anytime.

As each received package is scanned, key data is entered into a tracking and reporting system that can be accessed anywhere.

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The Right
Implementation
Strategy

We'll work with you
to understand what you've got right now and your unique requirements to figure out how you can transition toward automation and happier students.

Next steps

We're ready to answer your questions, listen, and recommend.